Support Terms

Read our support terms carefully before interacting with our website or services

Dear valued customers,

We at RunHost take great pride in providing our customers with the best web hosting services possible. We are available to support our customers 24×7 via email or ticket service.

Our basic support plan includes assistance with your hosting package, including cPanel issues, SSL, backup, and more.

For VPS clients, we can help with internet connectivity issues or resetting your VPS plan.

For Dedicated Hosting clients, we support with internet connectivity issues of your server, cPanel license, SSL, and backups.

Please be aware that there are certain issues we cannot assist with.

We cannot design, redesign, remake, or troubleshoot any issues that you may have with your script since we do not guarantee this.

Additionally, we cannot help with third-party apps you are using or any request other than those specified above.

If you require assistance with any of the issues mentioned above, we invite you to subscribe to our 1-year contract-based Premium support plan for $229.99 per month*.

Thank you for choosing RunHost as your web hosting provider. We look forward to continuing to serve you.

Carrito de compra